RETURN POLICY
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
I am currently running a 7-10 days packaging/shipping turnaround. All items are shipped USPS First Class Mail. Sweet Nadine is not responsible for lost/stolen packages or packages damaged during shipping. Matters such as these must be taken up with the postal service.
We only offer online store credit for returns. All returns must be received within 10 days of the original order shipped date. Return shipping is the responsibility of the customer. All items must be returned in original condition, unworn and unwashed, with tags attached.
Email: shopsweetnadine@gmail.comWe do not send return labels, so you can send returns back however you prefer. Original invoice must be included in your return package. Any returns past the policy date will not be accepted or store credited. Please ship all returns / exchanges with original invoice to:
Sweet Nadine Boutique
4809 Placid Place
Austin, TX 78731
All Sale Items are FINAL SALE, in which case they are not eligible for refund, exchange or store credit.
Returns are processed within 4-7 business days of delivery.Thank you for your patience!We recommend holding onto your tracking number for your records.